Make Sure All Your Toll Free Calls Are Really Free.

Toll free calls through 800, 888, 877 and 866 area codes are always free. However some calls can end up in unanticipated charges if the caller does not carefully monitor taped messages and information on services provided through the call.

Companies that provide audio entertainment or informational services may charge for calls to toll free numbers, but only if they follow the Federal Trade Commission’s regulations.

These regulations require a company to ask you to pay for entertainment or informational services with a credit card or to make billing arrangements before they provide the service. Toll free calls should always be free of charge unless the caller agrees otherwise in advance.


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