Having more than one toll free phone number is an effective way to improve your customer relations and streamline services. Some lines can be dedicated to sales, others for customer service, still others for special programs or even taped messages.
For many businesses, a series of toll free numbers can help boost revenue and enhance customer relations. Many large corporations use multiple numbers, and it is an affordable option for smaller companies too.
For example, STAPLES office supply conglomerate has a main toll free number (1-800-STAPLES); another for sales (1-800-620-3650); a separate line for complaints (1-800-621-0220) and yet another for customer service (1-800-620-9999.) Representatives trained in the particular areas can help customers with their specific needs. Callers are no longer bounced around to the correct department.
The benefits of having a 1-800 number are clear—increased customer response, wider potential market, better customer service, national appeal, and instant brand image. With more than one toll free number, the advantages grow.
Depending on what type of business you have, securing more than one toll free number, each with a different purpose, can have a very productive result.
Some businesses, non-profits, and churches have subscribed for numerous 1-800 numbers--one or two which are used for direct contact and another that has a taped informational message. Perhaps a third goes directly to a fax line. If your business is growing and you want to keep your communications up to speed, multiple toll free numbers may be right for you.
The advantages of having more than one toll free number are plentiful. To decide whether your business would benefit from an additional 1-800 number, contact
Tollfreenumber.ORG to review all your affordable toll free options.
Labels: 1-800 numbers. 800 numbers, 1-800-STAPLES, toll free, Tollfreenumber.ORG