Freedom Voice Systems
Freedomvoice.com services.
Freedomvoice.com has been established for nearly ten years and in this time they have been providing their customers with high-end virtual offices as well as toll free numbers and a range of other services. If you need something slightly different to the packages that other companies offer then Freedomvoice.com could be the answer you are looking for. They will customize their services to match your needs exactly so you only get (and pay for) what you need.
The numbers on offer.
Freedomvoice.com offer the usual toll free numbers, and you can transfer your existing toll free number over to their service in order to benefit from what they offer. They also offer vanity numbers as well as true 800 numbers. They also feature the very useful dial by name making it much easier for your customers to get hold of the person they are after.
Messages.
All of the structured services offer an auto attendant who answers the phone for you in the first place and presents customers with their options. 5 or more voicemail boxes are available for your use as well as hold music and random hold music. Hold music has been proven to improve customers’ moods even if they are ringing to complain and it is certainly much more preferably to leaving people on hold with just a dead line. Incoming and outgoing message length is unlimited, particularly useful if you have a lot of information to impart or if you have particularly verbose customers.
Access.
Accessing your messages and account options can all be done over the Internet and you can even view any faxes you’ve received over the web access panel as well. Running reports to show the exact details of calls is not only useful when you have been out of the office it can give you an indication of any patterns that may emerge. This can prove particularly useful for the marketers amongst you who rely on up to date and accurate figures like these. The entire system can be set up and maintained on the Internet making a Freedomvoice.com system easy to use.
Voice talent.
Voice talent offers you the opportunity to use a professional voice to record your messages. Again, this is another way for your company to give a professional sounding edge to any communications. Not everyone has a professional sounding voice that comes across well on the phone, and while this is fine when you’re talking in person you really need a message that will encourage customers to leave a message and leave them in the right frame of mind. You can even ask Freedomvoice.com to script the messages for you; all you need to do is give them a general idea of what you want to say and they will come up with the appropriate words and record the message for you.
~Matt Penia
Toll-free Service Provider
Research Consultant
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