New York State Government Toll Free Numbers

DIRECTORY OF “800”
NUMBERS FOR SERVICES
PROVIDED BY NYS
GOVERNMENT

These “800” numbers are inward dialed WATS (Wide Area Telephone
Service) lines which permit calls to be made with no charge to the
calling party from within a service area selected by the State
agency.

The following pages list the State agencies and the “800” numbers
which provide toll free or free local usage for incoming
intrastate calls. Numbers listed serve a statewide location
unless otherwise noted.

AGENCY/SERVICE TEL #

ADVOCATE FOR PERSONS WITH DISABILITIES
All Disabilities 1-800-522-4369
Electronic Bulletin Board 1-800-943-2323
Vocational & Educational Services for Individuals
with Disabilities 1-800-222-5627

AGING, OFFICE FOR THE
Senior Citizens Hotline 1-800-342-9871

AGRICULTURE AND MARKETS,
DEPARTMENT OF
Information 1-800-554-4501

ALCOHOLISM AND SUBSTANCE ABUSE
SERVICES, OFFICE OF
Alcoholism 1-800-ALCALLS
Drug Abuse Information 1-800-522-5353
Drug Reporting 1-800-GIVE-TIP
Substance Abuse and Referral 1-800-782-8369

ARTS, COUNCIL ON THE
Information 1-800-GET-ARTS

BANKING DEPARTMENT
Bank Ratings 1-800-442-2657
Consumer Information and Complaints 1-800-522-3330
Credit Card Rates 1-800-518-8866
Small Business Referral 1-800-832-1838
Mortgage Banking Information 1-800-334-3360

CABLE TELEVISION, COMMISSION ON
Consumer Services 1-800-342-3330

CHILDREN & FAMILIES, COUNCIL ON
Nutrition Information(English/Spanish) 1-800-342-3009

CIVIL SERVICE, DEPARTMENT OF
Employee Rights & Layoff Process 1-800-553-1322
State Employees Health Insurance
Benefits 1-800-833-4344

CONSUMER PROTECTION BOARD
Advocate for Disabled:
Hearing Impaired – NY Relay Service enables communication between
the hearing and hearing-impaired 24 hours a day (AT&T):

TDD Users 1-800-662-1220
TDD Users – Emergencies – State Police 1-800-342-4357
Hearing Impaired Person to Hearing
Impaired Person 1-800-421-1220
Consumer Product Safety Commission 1-800-638-2772
Indian Relations 1-800-243-0188

CRIMINAL JUSTICE SERVICES
Information 1-800-SAY-DARE
1-800-FIND-KID
1-800-GIVE-TIP

DOMESTIC VIOLENCE, OFFICE FOR THE PREVENTION OF
Domestic Violence – English 1-800-942-6906
Domestic Violence – Spanish 1-800-942-6908

ECONOMIC DEVELOPMENT, DEPARTMENT OF
Vacation Information 1-800-CALL-NYS
Business Development Information 1-800-STATE-NY
Businesses and Organizations 1-800-555-1212

EDUCATION DEPARTMENT
Blind and Visually Handicapped
Library Service 1-800-342-3688
Office of Professional Discipline 1-800-442-8106
Office of Professional Licensing 1-800-342-3729
Office of Vocational and Educational
Services for Individuals
with Disabilities(VESID) 1-800-342-3729
Central Office, Albany
Consumer Services Hotline 1-800-222-JOBS
Albany District Office 1-800-272-5448
Binghamton District Office 1-800-888-5010
Elmira District Office 1-800-888-5020
Hauppauge District Office 1-800-441-0320
Malone District Office 1-800-882-2803
Rochester District Office 1-800-462-0178
Syracuse District Office 1-800-782-6164
Utica District Office 1-800-624-6206
White Plains District Office 1-800-258-3743

ELECTIONS, STATE BOARD OF
Voter Registration Information 1-800-367-8683
Campaign Finance Information 1-800-458-3453

ENERGY OFFICE, NYS
Energy Hotline 1-800-423-SAVE

ENVIRONMENTAL CONSERVATION,
DEPARTMENT OF
Bear Take Report Line 1-800-342-9832
Belleayre Mountain Ski Area 1-800-942-6904
Camping Reservations 1-800-456-CAMP
Deer Mgmt. Hotline (Aug.- Dec.) 1-800-342-8102
Fort Drum Overflights 1-800-228-3567
Love Canal Hazardous Waste Sites 1-800-342-9296
Oil & Chemical Spill Reporting
(24hr Hotline) 1-800-457-7362
Ozone Information Hotline 1-800-535-1345
Regulatory Fee Billing Info 1-800-225-2566
Regulatory Fee Dispute Line 1-800-544-5252
Small Quantity Generators of Hazardous Waste 1-800-631-0666
Subscription Adjustment Number
for Conservationist Magazine 1-800-678-6399
Turn In Poachers & Polluters 1-800-TIPP-DEC
Radio Actuality (News) 1-800-448-4404
Bulk Storage Helpline 1-800-242-4351

ENVIRONMENTAL FACILITIES CORPORATION
Info on NYS Revolving Fund 1-800-882-9721

ETHICS COMMISSION
Hotline 1-800-87-ETHIC

FEDERAL GOVERNMENT
Information and Referrals for
Services Provided by the
U.S. Government 1-800-347-1997

OFFICE OF GENERAL SERVICES
State Vehicle Towing Service 1-800-328-6363
State Vehicle Body Work Repair 1-800-232-6800
Bureau of Federal Property Assistance 1-800-388-5946

HEALTH, DEPARTMENT OF
AIDS Counseling & Testing (Albany) 1-800-962-5065
AIDS Counseling & Testing (Brooklyn)
1-800-462-6788
AIDS Counseling & Testing (Buffalo)
1-800-962-5064
AIDS Counseling & Testing (Hauppauge)
1-800-462-6786
AIDS Counseling & Testing (Jamaica)
1-800-462-6787
AIDS Counseling & Testing (Mineola) 1-800-462-6785
AIDS Counseling & Testing (New Rochelle) 1-800-828-0064
AIDS Counseling & Testing (Rochester) 1-800-962-5063
AIDS Counseling & Testing (Syracuse) 1-800-562-9423
AIDS Counseling & Testing Hotline
(Non Business Hours) 1-800-872-2777
AIDS Hotline – General Information (English) 1-800-541-2437
AIDS Hotline – General Information (Spanish) 1-800-233-7432
AIDS Drug Assistance Program (ADAP) 1-800-542-2437
Cancer Information 1-800-422-6237
Environmental Health & Radon Information Line 1-800-458-1158
EPIC (Elderly Pharmaceutical Insurance Coverage) 1-800-542-0424
Growing Up Healthy Hotline 1-800-522-5006
Home Health Care 1-800-628-5972
Maternity Care 1-800-592-4357
Newborn Screening 1-800-535-3079
Pesticide Registry 1-800-***-****
State Health Service Corps 1-800-462-5767
WCL&R Investigative Unit Hotline 1-800-682-6056

HEALTHCOM Information and Services (HIAS) 1-800-638-3808

HIGHER EDUCATION SERVICES CORPORATION
Student Loans Inquiries 1-800-642-6234
Office of Defaulted Loan Prevention 1-800-888-0741
Office of Defaulted Loan Collection 1-800-666-0991
Office of Default Litigation 1-800-926-1112
Loan Service Unit 1-800-808-1790

HOUSING AND COMMUNITY RENEWAL,
DIVISION OF
Housing Discrimination 1-800-424-8590
Mobile Home Hotline 1-800-432-4210

HUMAN RIGHTS, DIVISION OF
AIDS Discrimination Issues 1-800-523-AIDS
Crisis Prevention Unit For Bias Complaints Only 1-800-NO2-BIAS
Office of Sexual Harassment Issues 1-800-HARASS-3

INSPECTOR GENERAL, OFFICE OF THE
Coastal Market Assistance 1-800-522-4370
To report fraud, corruption or waste
in STATE agencies – Inspector General’s Hotline 1-800-367-4448

INSURANCE DEPARTMENT
Consumer Services 1-800-342-3736
Health Insurance Complaints 1-800-233-2210
Long-Term Care 1-800-633-3088

INTEREST ON LAWYER ACCOUNT FUND
OF NY STATE
Information/Questions 1-800-222-IOLA

LABOR, DEPARTMENT OF
Veterans Bill of Rights Hotline 1-800-342-3358
Worker Adjustment and Retraining Notification Act 1-800-548-1158
Student and Business Alliance – Mentoring Program 1-800-826-3686
Project Trabajo 1-800-848-4949

LABOR-MANAGEMENT COMMITTEES
Employee Assistance Program Information Line 1-800-822-0244

LAW EXAMINERS, STATE BOARD OF
Bar Exams 1-800-342-3335

LAWYERS’ FUND FOR CLIENT PROTECTION
Information 1-800-442-FUND

LEGISLATIVE BILL DRAFTING COMMISSION
Hotline 1-800-342-9860

LOTTERY
Problem Gambling 1-800-522-4700

MILITARY AND NAVAL AFFAIRS, DIVISION OF
NYARNG Pay Hotline 1-800-321-2970
Inspector General Hotline 1-800-422-9228
Challenge Program 1-800-NY-YOUTH
New York Army National Recruiting 1-800-356-0552
New York Air National Recruiting
Newburgh 1-800-872-3264
Syracuse 1-800-883-4484
Schenectady 1-800-524-5070

MORTGAGE AGENCY, STATE OF NY
Consumer Mortgages 1-800-382-HOME

MOTOR VEHICLES, DEPARTMENT OF
Custom Plates 1-800-364PLATES
516 & 914 Area Code – Long Island, Westchester,
Rockland County Callers 1-800-342-5368
Cayuga, Cortland, Livingston, Madison, Monroe,
Onondaga, Ontario, Orleans, Oswego, Seneca, Wayne,
Yates Counties 1-800-225-5368

PUBLIC SERVICE, DEPARTMENT OF
Hotline-Emergency Complaints 1-800-342-3355
Energy Conservation Line to Request
Free Home Energy Audit 1-800-852-3733
Consumer Complaints 1-800-342-3377

QUALITY OF CARE FOR THE MENTALLY
DISABLED, COMMISSION ON
Complaints regarding care in Mental
Hygiene Facilities 1-800-624-4143

REGULATORY AND MANAGEMENT ASSISTANCE,
OFFICE FOR
Business Permit and Licensing Information 1-800-342-3463

ROSWELL PARK CANCER INSTITUTE
National Hotline 1-800-ROSWELL
*Patient Referrals
*Second Opinion Requests
Taped Messages for Cancer Information 1-800-462-1884
NYS Aids Institute Hotline
for all of New York State 1-800-541-AIDS
*Pre-recorded messages and Counseling/Testing Referrals
New York State Aids Institute Hotline 1-800-872-2777
*Offers HIV Counseling Services
Gilda Radner Familial Ovarian Registry 1-800-OVARIAN
*Offers Information on Ovarian Cancer

SOCIAL SERVICES, DEPARTMENT OF
Day Care Complaint Hotline 1-800-732-5207
Income Maintenance Information 1-800-342-3009
IV-D Systems Operations 1-800-342-3012
SRC (Child Abuse) 1-800-342-3720
Adoption Blue Book/Decade of the Child 1-800-345-5437
Prenatal Care Assistance and
Teenage Pregnancy Hotline 1-800-522-5006
WIC: Women, Infants & Children –
Supplemental Food Program 1-800-525-2521

STATE, DEPARTMENT OF
New York State – Ombudsman 1-800-828-2338
Report Fire Code Violations 1-800-345-5811

STATE COMPTROLLER, OFFICE OF THE
Unclaimed Funds 1-800-221-9311

STATE ETHICS COMMISSION
Information 1-800-873-8442

STATE UNIVERSITY OF NEW YORK
Central Administration Applications Information 1-800-342-3811
Library Services 1-800-342-3353
New York Network 1-800-452-0662
Small Business Development Center 1-800-438-6361
State University of Arts and Science,
Potsdam Admissions 1-800-451-0005

TAXATION AND FINANCE, DEPARTMENT OF
Tax Information 1-800-225-5829
Tax Forms 1-800-462-8100
Income Tax Refunds 1-800-443-3200
Estate Tax 1-800-641-0004
TTY/TDD for Hearing Impaired 1-800-634-2110
Out of State Residents – Tax Amnesty 1-800-462-1800

THRUWAY AUTHORITY
Thruway Road Conditions 1-800-847-8929

TRANSPORTATION, DEPARTMENT OF
Employee Commute Planning 1-800-752-6697
Employee Commute Workshops 1-800-699-7807

VETERANS’ AFFAIRS, DIVISION OF
Information 1-800-635-6534

WELFARE INSPECTOR GENERAL, OFFICE OF THE
Hotline 1-800-682-4530

DIVISION FOR WOMEN
Breast Cancer 1-800-877-8077
Disabled: Information & Referral (Voice and TTY) 1-800-522-4369
Missing Children Hotline 1-800-346-3543
Runaways (English/Spanish) 1-800-231-6946
National Switchboard 1-800-621-4000
Social Security (English/Spanish) 1-800-342-3009

WORKERS COMPENSATION BOARD
Advocate for Injured Workers 1-800-580-6665
Advocate for Small Business 1-800-628-3331
Bureau of Compliance 1-800-697-4878