Toll Free Business Statistics

Toll Free Business Statistics

• Your telephone orders should increase about 30%-60%.
• Your product returns should decrease by about 50%.
• Your word-of mouth referrals should increase about 200%.

1. 98% of American Adults aged 18-65 use Toll-Free Numbers
2. 68% of American Teens use Toll-Free Numbers
   
   
3. 52% of Americans estimate that they make 50 or more toll free calls per year.
   
   
4. More than 8000 Toll Free Numbers are registered everyday
   
   
5. Toll free calling generates an estimated $200 billion in annual sales of goods and services in 2000.
   
   
6. 84% of Internet users rely on electronic media to search for product information in order to make a purchase. Being able to locate a 1-800 number on the website significantly improves the success rate of any ad or Web site.
   
   
7. The average phone order from a catalog can be 30% to 70% higher than the average mail order.
   
   
8. As telephone buyers generally use credit cards, they will order more products and higher ticket items 95% of the time when calling a 1-800 number.
   
   
9. A productive ad featuring an 800 number can generate approximately 30% more orders.
   
   
10. 600% increase in advertising responsess as shown by a study accomplished by Bellcore (an esteemed research institute in the USA)
    
    
11. If you want to decrease returns by as much as 50%, use an 800/888 number on product literature. This encourages customers to call in and resolve difficulties with a trained expert.
    
    
12. Fund-raising organizations have increased their response approximately 25% by adding that 800/888 number in commercials, print ads or direct mail pieces which previously used only addresses.