Ringcentral.com

Details on ringcentral.com.

Looking for the best toll free number is only a small part of your telecommunications procurement and now that toll free number companies are offering more and more services it is important that you decide on the level of service you require before you start on the path to selecting a company. It might be the case that you only require the number and a mailbox, or you might need the entire virtual office service with automated answering, call forward, call screening, web access and all of the other invaluable services that a PBX has to offer. Ringcentral.com can offer you either level of service and their unique offerings won them the Internet Telephony Innovation Award this year so you know you are on the right track. Don’t worry, though, they are still a very affordable and competitively priced company to use.

The basic numbers.

You have a choice of a toll free number or a local number. You will know which of these is the right choice for you but as a general rule a toll free number is much more effective than a local number. Of course a local number can be useful for presenting the image that your business is small, and this will attract customers who like the personal touch but a toll free number will instantly make your leads believe you want to talk to them because you will even pay the price of the call.

Voicemail and fax.

There are a number of different ways you can check and receive voicemail and fax messages. You can receive voicemail by email, over the Internet or on your phone. You can even be informed of a new message on your cell phone so you never miss an important message again. You can also read faxes by email or over the Internet and you can send faxes from any Microsoft software. One of the more innovative features of ringcentral.com is the click to call dialling service they offer. This means that you can ring contacts using Microsoft Outlook or any phone numbers in emails or on websites.

Other features.

As well as call forwarding you can also screen your calls and decide whether you need to answer a call immediately, leave it to go to voicemail or ask someone else to answer for you. With the call logs that you receive you can effectively track all outgoing and incoming calls. This means you can control the total cost of your telecommunications bills without having to time every member of staff when they are talking. You can look up any individual telephone or fax call made as well, perhaps ideal for those who don’t write down telephone numbers the first time.

Ringcentral.com offer the full package when it comes to a virtual assistant and with rates starting at less than $10 per month it is difficult to find a good reason not to use them. Especially when you consider that they are currently offering a free trial to help you determine whether or not they do offer what you are looking for.

~Matt Penia
Toll-free Service Provider
Research Consultant

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